Get the badge and stand out from your competitors
Hearing care professionals use their Ethical Selling certificate to give themselves a competitive edge, showing customers that the product, service and company meets extremely high-quality standards.
Acquiring a quality certification is highly beneficial in the hearing care sector. The internationally recognized Ethical Selling certification for hearing care professionals assists organizations sustain the highest quality of products and services. Ethical Selling qualified and trained professionals help their organizations attain and maintain business operations according to the Ethical Selling standards. By allowing their companies to become Ethical Selling compliant, these professionals ensure that they consistently deliver top-quality products and services to their customers.
Certification involves better complaint management and handling of customer grievances. Thus, companies can improve their business processes using customer feedback to attain the desired outcomes.
Hearing care professionals can transform their company culture by implementing the best practices and guidelines mentioned in the Ethical Selling certificate. The objective of meeting the customers’ expectations becomes a priority rather than generating quick wins.
Bespoke Training Workshops & Personal Coaching for Audiologists, HIS, HCP, Audiometrists. GET THE CERTIFICATION AND STAND OUT!
Good Listening is Better Selling: Non-manipulative Ethical Business Practices
- Level 1 & 2: Two days each: 10 Lessons of Comprehensive Education
- Differentiate: Create Client-Fans
- The Word-of-Mouth
Lessons moderated by Oliver von Borstel
- The use of individual open-ended questions in assessment meetings according to person centred care.
- How to involve spouses and/or family members in the total client journey: the professional need analysis and need creation
- To convince your patients with arguments and facts what the individual best and most optimal hearing aid solution is
- To handle objections/concerns in a convincing and non-manipulative way which will create client-fans
- Closing for the Experience Period: Convince about the necessity
- How to stand out from local competitors
What’s in it for you?
You will learn proven successful skills and methodologies how to create client-fans who do the word-of-mouth.
You will get certified in non-manipulative Ethical Selling to stand out: To exclusively be used it in your marketing & social media campaigns.
The use the free online Personal Coaching by Oliver during and/or after the Training Workshops and/or Personal Coaching.
Start 13 mei 2024 in Dordrecht
- Dag 2: 27 mei 2024
- inschrijven via oliver.vonborstel AT mastersofbusinessdevelopment.eu
Fee per persoon: Euro 895 excl. BTW, incl. Training Worksbook, koffie/thee, soft drinks. Deelnemers ontvangen op dag 2 het logo “Certified in Non-manipulative Ethical Selling Practices”.
Start 3 juni 2024 in Utrecht
Dag 2 in Utrecht, start:
- Dag 2: 17 juni 2024
- inschrijven via oliver.vonborstel AT mastersofbusinessdevelopment.eu