Non-manipulative Ethical Selling
- 4 Lessons of Comprehensive Education
- Differentiate: Create Client-Fans
- The Word-of-Mouth
4 Live Interactive Certification Sessions
Presented by Oliver von Borstel
During this Certification Program, you will learn how to:
- Conduct a person-centered needs assessment using powerful openended questions.
- Involve spouses and family members throughout the hearing care journey to improve patient commitment and outcomes.
- Confidently recommend the best individual hearing solution based on clinical needs—not on price.
- Handle patient objections and concerns in an ethical, convincing and non-manipulative way.
- Increase acceptance of your recommendations and successfully close the experience Period.
- Differentiate your practice from local competitors by creating exceptional patient experiences that generate lasting word-of-mouth referrals.
What Will You Gain?
After completing this program, you will be able to:
- Increase patient acceptance of your recommendations.
- Create enthusiastic patient ambassadors who naturally generate word-ofmouth referrals.
- Grow your practice without competing on price.
- Strengthen your professional confidence during every patient consultation.
- Earn the internationally recognized Certification in Non-Manipulative
- Ethical Selling Practices.
- Upon successful completion, you will earn the exclusive Certified
- Professional Digital Badge, demonstrating your commitment to personcentered care and ethical selling. You may proudly display this credential on your website, social media and other marketing materials to distinguish your practice.
- Benefit from complimentary online personal coaching by Oliver during and after the program.
Your Investment
$495 USD / €449 EUR per participant (excluding VAT where applicable).
Your registration includes:
- Four live interactive online certification sessions
- Comprehensive training workbook
- Practical assignments between sessions
- Certificate of Completion
- Official Certified Professional Digital Badge
- Ongoing online coaching and support